By creating stunning loft conversions for our numerous clients in Muswell Hill we have gained a great deal of knowledge about them, including their likes and preferences, fears and worries. We have learnt that our clientele want their concerns addressed early on, and want to be reassured throughout the project – so that is exactly what we do. By developing and implementing specialised systems we put our valued clients at ease throughout all phases of the project.
A post completion guarantee
Sunshine Lofts offers clients a 6 months period during which we will rectify any defects that may occur. A comprehensive snag list will be completed when each project closes. By checking that you are happy with the end product, we ensure your satisfaction both with the work we have done and the final bill, but even at this stage we do not request full payment from you.
Stories of others’ bad experiences may have made you wary of potential loft conversion issues. To ease your concerns we allow you a grace period of 6 months during which you keep hold of 2.5% of the total cost. This service enables you to contact Sunshine Lofts any time to arrange for a team member to come and fix any unexpected glitches that may have arisen.
Not only do we complete all initial construction work externally, we also ensure our construction workers enter the site from outside your building. In doing so we reduce the disruption to your home and daily life, and will only knock through once we are sure that the entire loft is weather proof.
We understand that you may be concerned about compromised security during the construction process. We eliminate this worry by fitting an alarm to protect your house. The alarm system is placed on the scaffolding and tested daily.
Projects successfully completed to schedule
With Sunshine Lofts you don’t have to worry about us not being able to work due to bad weather. We construct a tin roof scaffold that allows us to work on your loft conversion, regardless of the weather. This is just one of the ways in which we ensure your project will be finished on time. In many cases we’ve even finished work way ahead of our clients’ scheduled completion date.
No unexpected or hidden costs
Our wealth of experience and comprehensive initial consultation means we give an accurate price quote at the beginning, stick to the agreed budget right up until the end of the project and keep unexpected extras to the bare minimum.